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Frequently Asked Questions
Q. Is G.S.T. included in
your prices?
A. Yes all prices quoted on
our web site include G.S.T.
Q. Do you ship product to
international buyers?
A. At this stage we do not
ship to international buyers but we do have plans to do so in the future.
Q. Can I return my purchase?
A. Yes, we offer a 30 day
money back guarantee. Send back any product within 30 days of receipt and
we will refund your purchase price, excluding postage and handling. This
money back offer DOES NOT include our DVD products. Please contact us before
you ship any product back so we can arrange the appropriate paperwork.
We will not accept any returns without it.
Q. How long will it take
to receive my order?
A. We will ship your order
within 2 working days of receiving your payment. Actual delivery will depend
on the speed of Australia Post.
Q. Can I have my order sent
by registered post?
A. Yes you can have you order
sent via registered post. You need to send us an e-mail immediately after
submitting your order and we will contact you to organize for the additional
shipping fee. If you do not contact us immediately then we will ship your
order through regular mail.
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